Solar Module & Inverter Warranty

Warranty Duration:

Your solar panels and inverters are covered by the manufacturer’s warranty for 25 years

from the date of installation. This installation date is determined by the Utility Company’sWide

Permission To Operate or PTO.

Solar Module Warranty:

Hanwha QCell*** modules come standard with an; Inclusive 25-year product warranty

and a 25-year linear performance warranty. At least 98% of nominal power during the

first year. Thereafter max. 0.5% degradation per year. At least 93.5% of nominal power

up to 10 years. At least 86% of nominal power up to 25 years.

Inverter Warranty:

Enphase IQ*** products warranty is; 25 years commencing on the earlier of (i) the date

the Covered Product is registered with Enphase, or (ii) the date the Covered Product is

activated** at the Original Location. (such applicable date is referred to as the “Warranty

Activation Date”).

Options*:

There are many options available when it comes to a solar installation that may or may

not have been included in your project such as Monitoring, Rodent Barrier, Skirting, and

Battery backup to name a few. If you are interested in any of these options or want to

increase the size of your system, please contact us at #480-430-1939 or

[email protected]

* -The warranty of your system is not dependent on any options being installed or

any registration. Serial Numbers of products are/may be required for a claim,

however, these will be obtained after/during troubleshooting once we have

determined a warranty claim is needed.

**-A Covered Product is considered “activated” when the solar system has received

“permission to operate” / “PTO” from the authorities having jurisdiction.

***-Redline reserves the right to exchange products and product designs based on

availability or product-related issues, with equal or greater quality tier products.

Customer Responsibility:

To ensure the best possible service, we kindly ask you to notify us in writing within 15

days from the moment you detect any issues with your solar panels or inverters. Periods

in which we were not notified are considered void of guarantees and/or warranties.

How to Notify:

You can send us a written notice through the channels below. Please include a description

of the issue, your contact details, and the installation date.

Notices are to be sent

Mail to:

● 125 W Gemini Dr. #19, Tempe, AZ 85283

● Attn: Warranty Department

Email to:

● [email protected]

● Subject line: Warranty Department

Our Promise:

Upon receiving your written notice, our expert team will promptly assess the situation

and take necessary actions to address any valid concerns within the terms of the

manufacturer’s warranty.

At Redline Electric & Solar, we’re not just about installation; we’re about building a

lasting relationship with our customers. Thank you for choosing us to be a part of your

sustainable energy journey.

For further assistance or questions, please contact us at #480-430-1939 or [email protected].

Happy solar power savings!

Joshua Farley